Knowledge Hub

Customers choose monthly (every 4–5 weeks) or bi-monthly (every 8–9 weeks). We agree a schedule that suits your property when we quote.

We finish with a thorough pure water rinse and leave the glass to dry naturally, which is how it dries without marks.

Yes. Our quotation always includes all glass, frames, window sills and doors.

Most customers pay by GoCardless Direct Debit after each clean, so you do not need to be in.

Softwashing uses low pressure rather than a high-pressure jet. The right approach still depends on your roof covering and its condition, so we assess before we quote.

It can, but done properly it should be a long time before you notice it. In our experience a roof clean often lasts five years, usually more, and on the right roof ten years or more. Shade, trees and which way the slope faces make the difference, and we will give you an honest view for your roof when we quote.

Yes. The heavier moss comes off by hand first, then the roof is treated, the gutters are cleared and the waste is taken away.

We inspect the roof, assess access, and digitally measure the roof area before putting a quotation together.

We generally avoid high-pressure jet washing on render, because it can crack the surface or force water behind the finish. We use low-pressure softwash, chosen after we assess your render.

Softwash usually makes a real difference to algae and biological staining, but we cannot promise every mark will come out. We will be honest about this at the assessment.

Every job is quoted individually from your address and a few photos, so the price reflects your actual property.

Sometimes, in limited circumstances, but it is not our default. In most cases we use a low-pressure softwash. Read why.

Yes, on a full block paving clean. Once the paving has dried, fresh kiln-dried sand is brushed into the joints.

Re-sanding is not a promise that weeds will never return. How quickly growth reappears depends on shade, trees and how the drive is used.

No. We clean and re-sand.

Yes. We use a controlled, lighter-pressure wash suited to the resin surface, and where it is part of your job, an agreed treatment afterwards.

No. Resin is cleaned differently, and re-sanding is a block paving step, not a resin one.

They are different systems, and we check which one you have before we quote, because it affects how we clean it.

Where it is specified for your job. It is not an automatic extra, so your quote says exactly what is included.